You will never lose your way: your Smart Tools
Many processes to follow? Qapla’ will be your tool to reach your destination with maximum control and – you will never believe it – in complete relax. We will be by your side in every operation.
“ By using the Qapla’ panel and its Webhook service we can communicate to the customer promptly and, overall, we can report better eventual glitches in shipping, solving the problem in some case before the customer had to worry about it. Qapla’ therefore became a necessary tool to provide a high-level service. ”
— Marco Magnocavallo
Returns Management: A worry-free way back
Does your customer want to return a product? Minimise the operations to be performed and the requests for customer support. Your customer care will thank you every day, and your customers will too.
You will easily generate the required return shipment. Qapla’ will send the label to be affixed to the package and you can always follow the tracking from the platform.
Returns management for eCommerce is a sensitive operation. Generate and follow the new shipment carefully, without ever losing track!
Inventory Release: Don’t let your parcels get dusty!
With Qapla’ your inventories will be managed and under control. Did the parcel entrusted to the carrier end up in a black hole? With Qapla’ you will automate the process of releasing or returning the goods to the sender, from any corner of the galaxy.