eCommerce shipments tracking solution:
don’t fret, it’s all here.
160 couriers under control, from a single observation point.
By connecting your eCommerce solution or marketplace to the Qapla’ dashboard, you will track all shipments from your sales channels in a flash. You can connect all the carriers you want in a few simple steps, without the need for development and with our assistance.
Ready, go! You will immediately be able to provide precise and real-time information to the recipient: what’s better than solving problems before anyone notices?
More positive reviews, fewer calls and requests to your Customer Care.
The result? You will finally be able to take your notes full of resolutions for your company out of the black box and implement them for good!
“ The adoption of Qapla’ has brought us the possibility of having a precise snapshot of the shipments under way with our various courier partners at any time, highlighting any anomalies, problems or delays and thus allowing us to take action in a timely manner. ”
— Marcello Brivio
Allow the customer to track the shipment directly on your site
Manage and resolve tickets from the platform.
Contact customers directly on WhatsApp
-54%Time spent by Customer Care
-50%Calls from customers
“ We saved 2 full-time resources over the Christmas period ”
— Davide Franco