Post-shipment management? The customer will remember you
Reducing the anxiety of delivery and turning it into an opportunity? Yes, it is possible.
We know that the post-shipment management is one of the phases that worries both parcels senders and recipients the most. However, it is during this process that an excellent experience can make a difference. The shortest way to customer loyalty comes from here.
“ We have definitely improved our customers’ experience, thanks to the possibility of keeping them informed in real time about the status of the shipment, which is an aspect that worries the consumer a lot ”
— Marco Di Filippo
Brand experience without interruptions
The customer receives updates from your messages, with your company logo and colours.
The dialogue with your brand is continuous, from browsing your website to delivery.
Shipment management time cut in half
You will have a control tower for monitoring, shipment management and performance measurement.
You will complete all the operations without errors and in half the time. So you and your customers can breathe a sigh of relief. Aaaah!
New orders waiting for delivery
You will take advantage of tracking messages customisation to entice your users to purchase again even before receiving their order. Without additional costs. Stellar, right?
Tailored to every need
Qapla’ gets along well with many eCommerce and marketplace solutions, ERP management softwares and custom solutions. This makes your life really simple, because it adapts itself, at any time, to all your needs.