Qapla'
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Qapla'

The shipping software for your eCommerce

Not just another shipping platform.
Create labels, follow tracking, manage returns, personalise the delivery experience with your brand and check invoices at the end of the month. All in one tool.

14 days free no credit card needed set up in about 10 minutes
Animation in four steps on a sample order: the GLS label created by the rule, tracking that translates the courier’s status, the customer alert by email and WhatsApp with the shop’s brand, and the courier invoice checked by Nelson.
1,400+eCommerce and logistics companies
21 millionshipments a year
Kiko
Moschino
Arcaplanet
Nomination
Tannico
Pupa
Legami
Raja
Pittarello
OpenFarma

From the label to the courier invoice, in one panel

Ship, track, engage the customer and check costs with the same data, without going to each courier's website.

Orders to fulfil Labels
Rule: weight < 3 kg → GLS Remote areas → UPS Return label in the parcel
#10501 London · 1.2 kg GLS
#10502 Leeds · 2.0 kg UPS
#10503 Manchester · 0.8 kg GLS
#10504 Birmingham · 4.5 kg UPS
#10505 Berlin · 1.6 kg GLS
+ 19 more orders, all with the address already filled in
24 orders · GLS 18 · UPS 6 24 labels ready
24 labels ready, in a single PDF PDF · ZPL Tracking active Customer notified

Works with your couriers and your shop

Qapla' helps you connect all your sales channels with couriers and customers

Stores and marketplacesYour customersCouriers
16+ CMS · 110+ marketplaces450+ tracking · 45+ labels
Shopify
WooCommerce
Magento
PrestaShop
Commerce
Shopware
Amazon
eBay
Zalando
GLS
BRT
Poste Italiane
Amazon Shipping
SDA
DHL
UPS
FedEx
InPost
TNT
Qapla' ship · trackengage · check
Email SMS WhatsApp Tracking
Webthe panel for your team APIlabels, orders, tracking and quotes Webhookupdates your systems MCP serveryour AI on shipments
How you use it
Business software, helpdesks and everything else connect via API and webhooks; an MCP server connects your AI.
AI and agents

Qapla' talks to your AI

The MCP server, included from the Plus plan, connects Claude, ChatGPT and your other agents to your shipping data. Keeping your shipments under control and building reports has never been so easy.

Explore AI and Agents
Your AI · Qapla' MCP server
How many shipments are on hold today, and with which courier?
Reads the held shipments via MCP
There are 3, all with Courier 1: two in Manchester for incomplete addresses, one in Leeds for absent recipient. Here are the three tracking numbers, with the link to the panel.

What changes for those who ship with Qapla'

Discover the stories of people who use it every day

Case study 1 of 4
Vico Food Box International food eCommerce

-70% “where is my shipment?” requests and +60% positive reviews.

“The delivery experience has improved substantially and requests to our customer care service have dropped sharply, so the team can focus on other work.” Debora Celentano, CMO, Vico Food Box
Emails and tracking page Tracking
All stories

Tracking emails are the most awaited

Almost one customer in two opens the emails about their shipment. When the shipment has reached the pickup point, that rises to six in ten. Use this attention to offer a discount code or a product to add to the next order, or simply to create a unique delivery experience for your customer.

Explore the Observatory
White paper “eCommerce trends and forecasts 2026”.
Open rate of tracking emails
All tracking emails47.7%
Email “Your parcel is at the pickup point”60.7%
Source: internal Qapla' data sample

Frequently asked questions about shipping software

It is the panel from which an eCommerce business manages everything that happens after the order: it prints courier labels, follows tracking, engages the customer, manages returns and pickup points, and checks costs. With Qapla' you do it for all couriers from one place, without opening their websites.
For businesses that sell online and ship every day, from the first few hundred orders a month upwards. Core and Plus cover up to 10,000 shipments a month; beyond that, or with several brands and warehouses, there is Qapla' One.
Yes, you use the contracts you already have. Qapla' does not sell rates and does not stand between you and the courier: prices and terms stay the ones you have negotiated.
Tracking works with 450+ couriers, in Italy and abroad. You can create labels with 45+ couriers, including DHL Express, GLS, UPS, FedEx and Amazon Shipping.
Yes. Qapla' has 16 native integrations with eCommerce platforms, including Shopify, WooCommerce, Magento and PrestaShop, and connects to 110+ marketplaces such as Amazon, eBay and Zalando. Business software and ERP systems connect via API and webhooks.
Connect your store with the plugin and in about ten minutes you can see your shipments. The trial lasts 14 days and needs no credit card.
The Core plan starts at €67/month and Plus at €129/month, depending on how many shipments you send. Qapla' One, for high volumes, is tailor-made.
Qapla' is ISO/IEC 27001 certified for information security. Each user sees only the data they need.

Try Qapla' with your couriers

14 days with every Plus feature, no credit card needed. Connect your store with the plugin and in about ten minutes you can see your shipments.