Connect FedEx to Qapla' and manage labels and tracking alongside the other couriers
With your FedEx account you create shipments from Qapla', print labels in a few clicks and read the status of every shipment in the same language you use for the other couriers. Your customer receives updates with your store's brand, not FedEx's.
Over 1,400 eCommerce and logistics businesses ship with Qapla'
How an order gets to the FedEx label
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Orders in one list
Online store and marketplace feed into Qapla'; for orders to ship with FedEx, the courier is already chosen. -
Shipment created on FedEx
With the account connected, Qapla' sends the shipment details to FedEx and returns the label and tracking number to you. -
Tracking number on the order
The FedEx tracking goes back to the store, marketplace or management software the order came from.
Animation: orders from Shopify, WooCommerce and Amazon arrive in Qapla' with FedEx already assigned; you select them, print the FedEx labels and each order gets its own tracking number.
With FedEx in Qapla'
What you need every day to ship with FedEx, without opening the courier's portal.
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Normalised tracking
FedEx events become the 9 statuses in Qapla': you read them the same way even if you ship with several couriers. -
Single or bulk printing
One shipment at a time or all of the day's shipments, including with automatic printing. -
API for your management software
If you work from an ERP or WMS, create the FedEx shipment and receive the label through the Qapla' APIs. -
Exceptions in view
Delays and failed deliveries appear among the exceptions, with the reason given by FedEx. -
Your contract
You ship at the rates you agreed with FedEx: Qapla' does not sell shipments.
Animation: a FedEx shipment goes on hold because the recipient is absent; it appears among the exceptions, the customer receives an alert on WhatsApp and the shipment goes back out for delivery.
When a FedEx shipment stalls, you know before the customer does
A missed delivery or a FedEx shipment on hold goes straight into the exceptions list. The customer receives an alert with your brand and a link to your tracking page, so they know what is happening without writing to customer care.
Customer care opens the case already knowing where the shipment is and why it stalled.
Tracking and exception managementFedEx on your online store
Shopify, WooCommerce, Magento or PrestaShop: the order arrives with the FedEx shipping method and the tracking number goes back to the order.
All platforms
Alerts on the FedEx shipment with your store's name
Email, SMS and WhatsApp go out at every step of the FedEx shipment and send the customer to the tracking page on your site.
Frequently asked questions
Can I ship with my FedEx account?
Yes. You connect your account and ship at the rates in your FedEx contract. Qapla' does not sell shipments.
Do I see FedEx statuses as on the courier's website?
You see them translated into the 9 standard statuses in Qapla', the same for all couriers, with the event detail when there is an exception.
Can I create FedEx shipments from my management software?
Yes, with the Qapla' APIs: you send the shipment details and receive the label and tracking number.
Does the customer get alerts from FedEx or from my store?
From your store: email, SMS and WhatsApp with your logo and colours, with a link to your tracking page.
Can I use FedEx alongside other couriers?
Yes. FedEx appears in the same shipment list as the other connected couriers, with the same printing and tracking rules.