The shipping platform for eCommerce
Qapla' connects your shop and marketplaces to the couriers you already work with and follows every order from label to delivery. It is used by 1,400+ eCommerce and logistics companies, for over 21 million shipments a year. Tracking covers 450+ couriers.
- Labels from all your couriers, even hundreds at once
- Tracking with the same statuses for every courier
- Emails, SMS and WhatsApp with your brand
- Returns, pickup points and cost control
14 days free, no credit card
Over 1,400 eCommerce and logistics businesses ship with Qapla'
Every step of the shipment, in one panel
Ten modules working on the same data, from printing the label to checking the courier's invoice.
Print labels
Orders from your shop and marketplaces in one list, the courier chosen by your rules, labels from 45+ couriers printed together as PDF or ZPL.
Pickup points
The customer picks a locker or shop at checkout, the shipment goes to the right point, and they get a notice when it is ready to collect.
Returns
Customers open their return themselves, receive the courier label and you track the parcel back to the warehouse. Returns portal included from the Plus plan.
Tracking
Tracking for 450+ couriers, with the same statuses, shipments on hold and delays at the top of the list, and customer alerts with your brand.
Analytics
Delivery times, shipments on hold and delays by courier and area: choose your courier based on your shipment data.
Emails and tracking page
Shipping emails and a tracking page with your shop's logo and colours, with related products and offers below the shipment status.
SMS and WhatsApp
Alerts by SMS and WhatsApp at every shipment status, automatically, with the link to your tracking page.
Compare rates
Compare courier rates on your contracts before you ship: Qapla' calculates live rates and shows you the cheapest courier.
Invoice checks
Nelson, the AI assistant from Qapla', checks every line of your courier invoices against your contract and flags surcharges that were not agreed.
AI and Agents
Connect Claude, ChatGPT or your own agents to your shipping data with the Qapla' MCP server: ask in plain language about shipments on hold, delays and performance.
Platform, broker or label software?
Three different ways to manage shipping. The difference comes down to two things: who owns the courier contracts, and how far you follow the parcel after the label.
| Comparison | Shipping platform (Qapla') | Shipping broker | Label software |
|---|---|---|---|
| Courier contracts | Yours: rates and terms stay the ones you have | The broker's: you buy shipments at its rate | Yours |
| Labels | From 45+ couriers, even hundreds at once | From the couriers the broker resells | Yes, it is its main job |
| Tracking | 450+ couriers with the same statuses, shipments on hold and delays highlighted | Usually only for shipments bought from the broker | Usually limited or missing |
| Customer communication | Emails, tracking page, SMS and WhatsApp with your brand | Often with the broker's or courier's brand | Usually missing |
| Returns and pickup points | Returns portal, plus lockers and shops chosen at checkout | Depends on the broker | Usually missing |
| Cost control | Rate comparison on your contracts and invoice checks with Nelson | You pay the broker's rate | Usually missing |
A comparison between types of service: features vary from one broker or software product to another. For specific products, read our guide to the best shipping platforms in Europe and Qapla' vs Sendcloud.
Questions about the platform
What is a shipping platform?
It is a single panel that connects your online shop and marketplaces to the couriers you work with and follows every shipment from order to delivery: labels, tracking, customer notifications, returns and cost control. With Qapla' you do it across 450+ couriers without changing your contracts.
Does Qapla' sell shipments or act as a broker?
No. We do not sell shipments and we are not a broker: you work with your own contracts. We do help you compare your couriers' rates and check their invoices.
Which shops and marketplaces does it connect to?
16 native platforms, including Shopify, WooCommerce, Magento and PrestaShop, and 110+ marketplaces such as Amazon, eBay and Zalando. Everything else goes through the API.
How many couriers does it work with?
Tracking covers 450+ couriers, with the same statuses for all of them. Labels can be printed with 45+ couriers, including BRT, GLS, Poste Italiane, SDA and Amazon Shipping: the full list is on the couriers page.
How much does the platform cost?
You can try it free for 14 days, with no credit card. After that, plans start from €67 a month for Core and €129 a month for Plus, excluding VAT: details are on the Pricing page.
Try the platform on your own orders
Connect your shop and courier and print your first label in a few minutes.
14 days free, no credit card