UPS on Qapla': UPS labels and tracking managed alongside the other couriers
With your UPS account connected, you create shipments from orders, print labels and check every shipment in one list. Your customer does not need to go to the UPS website to find out where the order is: they find it on yours.
Over 1,400 eCommerce and logistics businesses ship with Qapla'
From order to UPS label, with no manual steps
-
One list of orders
Orders from your online store and marketplace in Qapla', with UPS preassigned based on the shipping method. -
UPS creates the shipment
Qapla' sends the parcel details to UPS and receives the label and tracking number. -
Tracking on the order
The UPS tracking number goes back to the order in the platform, marketplace or management software.
Animation: orders from Shopify, WooCommerce and Amazon arrive in Qapla' with UPS already assigned; you select them, print the UPS labels and each order gets its own tracking number.
With UPS, from Qapla' you can
Everyday actions on UPS shipments, all in one place.
-
Create shipments from orders
The order data becomes the UPS shipment, with no need to copy addresses. -
Print in bulk
All of the day's UPS labels at once, or automatically as orders come in. -
Read tracking in 9 statuses
UPS events are translated into the Qapla' statuses, the same for every courier. -
Connect your management software
The Qapla' APIs let your ERP create UPS shipments and receive the label. -
Use your account
Shipments go out at the rates you have with UPS.
Animation: a UPS shipment goes on hold because the recipient is absent; it appears among the exceptions, the customer receives an alert on WhatsApp and the shipment goes back out for delivery.
Failed UPS delivery: you find it among the exceptions
When UPS reports a missed delivery, the shipment goes into the exceptions with the reason. The customer receives an alert from your store, with the link to your tracking page, before even looking for the shipment.
Fewer “where is my order?” emails in the customer care inbox.
Tracking and exception managementUPS with your eCommerce
From your platform, the order arrives with UPS already chosen; once the shipment is created, the tracking number goes back to the order.
All platforms
UPS alerts with your store's name
At every status change on a UPS shipment, the customer receives personalised email, SMS or WhatsApp messages and returns to your tracking page.
Frequently asked questions
Can I connect my UPS account?
Yes. You ship at the rates on your UPS account; Qapla' does not sell shipments.
Are the UPS statuses the same as those of the other couriers?
In Qapla' they are: UPS events are translated into the 9 standard statuses, with the detail when there is an exception.
Can I print UPS labels automatically?
Yes. You can print them one by one, in bulk or automatically, or create them via API.
Does the customer receive alerts from UPS?
They receive them from your store: email, SMS and WhatsApp with your brand and the link to your tracking page.
Can I use UPS alongside other couriers?
Yes. UPS shipments sit in the same list as the other couriers and follow the same rules.