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ASM

Track ASM shipments with Qapla': statuses, alerts and tracking page in one panel

ASM shipments reach Qapla' with their tracking number: you follow them with 9 standard statuses alongside your other couriers and spot delays and shipments on hold straight away. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.

14 days freeno credit card neededup and running in about 10 minutes

Over 1,400 eCommerce and logistics businesses ship with Qapla'

  • Kiko
  • Moschino
  • Arcaplanet
  • Nomination
  • Tannico
  • Pupa

ASM shipments in Qapla', from any channel

  1. The tracking number reaches Qapla'

    From your eCommerce or marketplace orders, from a file or via API: the ASM shipment enters Qapla' with its number.
  2. Qapla' follows the shipment

    Qapla' receives shipment updates from ASM. Every event becomes one of the 9 standard statuses.
  3. Your customer gets the alerts

    Email, SMS and WhatsApp with your brand at every status change, plus the tracking page on your site.

What you can do with ASM in Qapla'

The features active with ASM, and those this courier does not offer, so you know what to expect.

  • Tracking

    Every ASM shipment in one of the 9 standard statuses in Qapla', the same for all couriers.

Not available with ASM

  • Label printing from Qapla'
  • Cash on delivery and multi-parcel
  • Release of shipments on hold from Qapla'
  • Pickup points

Animation: a ASM shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.

ASM shipments on hold and delays: see them straight away in Qapla'

When a ASM shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.

Fewer shipments returned to sender, fewer tickets asking “where is my order?”.

Tracking and exception management

We standardise how ASM works, just as we do with the other couriers

9 statuses, one common language
ASM's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
Multi-courier
ASM alongside the other connected couriers, including for shipments that move from one courier to another.
Delivery times measured
ASM times and issues compared with your other couriers in Qapla' analytics.
Alerts at every step
Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
Help with setup
We guide you while you connect ASM and stay with you afterwards.

ASM with your eCommerce

Qapla' takes the ASM tracking number from your platform's orders and updates the customer at every status change.

All platforms

Frequently asked questions

Can I track ASM shipments with Qapla'?

Yes. ASM shipments reach Qapla' with their tracking number, and you follow them with the same 9 statuses as every other courier. To read the updates, you connect your ASM account.

Can I print ASM labels from Qapla'?

No. With ASM, Qapla' handles tracking: you create the label with the courier's own tools, and the shipment reaches Qapla' with its tracking number.

Can I see ASM shipments on hold in Qapla'?

Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from ASM.

How much does it cost to try Qapla'?

Nothing: you get 14 days free, no credit card needed.

Connect ASM and follow your shipments from Qapla'

14 days freeno credit card neededup and running in about 10 minutes