Bracchi shipments reach Qapla' with their tracking number: you follow them with 9 standard statuses alongside your other couriers and spot delays and shipments on hold straight away. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.
The features active with Bracchi, and those this courier does not offer, so you know what to expect.
Animation: a Bracchi shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.
When a Bracchi shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.
Fewer shipments returned to sender, fewer tickets asking “where is my order?”.
Tracking and exception managementQapla' takes the Bracchi tracking number from your platform's orders and updates the customer at every status change.
All platformsEvery status change on a Bracchi shipment becomes an alert with your store's brand and takes the customer to your tracking page.
Yes. Bracchi shipments reach Qapla' with their tracking number, and you follow them with the same 9 statuses as every other courier. To read the updates, you connect your Bracchi account.
No. With Bracchi, Qapla' handles tracking: you create the label with the courier's own tools, and the shipment reaches Qapla' with its tracking number.
Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from Bracchi.
Nothing: you get 14 days free, no credit card needed.