Connect your CBL Logistica contract and print labels from Qapla', including multi-parcel and cash on delivery shipments, follow every shipment with 9 standard statuses and handle exceptions without opening the courier's portal. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.
Animation: orders from Shopify, WooCommerce and Amazon arrive in Qapla' with CBL Logistica already assigned; you select them, print the CBL Logistica labels and each order gets its tracking number.
The features active with CBL Logistica, and those this courier does not offer, so you know what to expect.
Animation: a CBL Logistica shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.
When a CBL Logistica shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.
Fewer shipments returned to sender, fewer tickets asking “where is my order?”.
Tracking and exception managementOrders arrive from your platform with the shipping method the customer chose, and CBL Logistica is already assigned. The tracking number goes back to the order.
All platformsEvery status change on a CBL Logistica shipment becomes an alert with your store's brand and takes the customer to your tracking page.
Yes. You connect your CBL Logistica account: rates and terms stay those of your contract. Qapla' does not sell shipments.
Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from CBL Logistica.
Yes. Cash on delivery and multi-parcel shipments are available with CBL Logistica: the amount and the number of parcels go to the courier with the shipment.
No. With CBL Logistica, return labels created with the shipment and self-managed returns are not available. Tracking and labels remain active.
Nothing: you get 14 days free, no credit card needed.