Track Ceva Logistics shipments with Qapla': statuses, alerts and tracking page in one panel
Ceva Logistics shipments reach Qapla' with their tracking number: you follow them with 9 standard statuses alongside your other couriers and spot delays and shipments on hold straight away. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.
Over 1,400 eCommerce and logistics businesses ship with Qapla'
Ceva Logistics shipments in Qapla', from any channel
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The tracking number reaches Qapla'
From your eCommerce or marketplace orders, from a file or via API: the Ceva Logistics shipment enters Qapla' with its number. -
Qapla' follows the shipment
Qapla' receives shipment updates from Ceva Logistics. Every event becomes one of the 9 standard statuses. -
Your customer gets the alerts
Email, SMS and WhatsApp with your brand at every status change, plus the tracking page on your site.
What you can do with Ceva Logistics in Qapla'
The features active with Ceva Logistics, and those this courier does not offer, so you know what to expect.
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Tracking
Every Ceva Logistics shipment in one of the 9 standard statuses in Qapla', the same for all couriers. -
Estimated delivery date
The date estimated by Ceva Logistics reaches Qapla' and the alerts to your customer.
Not available with Ceva Logistics
- Label printing from Qapla'
- Cash on delivery and multi-parcel
- Release of shipments on hold from Qapla'
- Pickup points
Animation: a Ceva Logistics shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.
Ceva Logistics shipments on hold and delays: see them straight away in Qapla'
When a Ceva Logistics shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.
Fewer shipments returned to sender, fewer tickets asking “where is my order?”.
Tracking and exception managementWe standardise how Ceva Logistics works, just as we do with the other couriers
- 9 statuses, one common language
- Ceva Logistics's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
- Multi-courier
- Ceva Logistics alongside the other connected couriers, including for shipments that move from one courier to another.
- Delivery times measured
- Ceva Logistics times and issues compared with your other couriers in Qapla' analytics.
- Alerts at every step
- Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
- Help with setup
- We guide you while you connect Ceva Logistics and stay with you afterwards.
Ceva Logistics with your eCommerce
Qapla' takes the Ceva Logistics tracking number from your platform's orders and updates the customer at every status change.
All platforms
Your customer follows the Ceva Logistics shipment on your tracking page
Every status change on a Ceva Logistics shipment becomes an alert with your store's brand and takes the customer to your tracking page.
Frequently asked questions
Can I track Ceva Logistics shipments with Qapla'?
Yes. Ceva Logistics shipments reach Qapla' with their tracking number, and you follow them with the same 9 statuses as every other courier.
Can I print Ceva Logistics labels from Qapla'?
No. With Ceva Logistics, Qapla' handles tracking: you create the label with the courier's own tools, and the shipment reaches Qapla' with its tracking number.
Can I see Ceva Logistics shipments on hold in Qapla'?
Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from Ceva Logistics.
Does the customer see the estimated delivery date?
Yes. The date estimated by Ceva Logistics reaches Qapla' and can be used in alerts and on the tracking page.
How much does it cost to try Qapla'?
Nothing: you get 14 days free, no credit card needed.