Qapla'
Log in
Qapla'
DHL Paket

Ship with DHL Paket from Qapla': labels and tracking in one panel

Connect your DHL Paket contract and print labels from Qapla' follow every shipment with 9 standard statuses and handle exceptions without opening the courier's portal. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.

14 days freeno credit card neededup and running in about 10 minutes

Over 1,400 eCommerce and logistics businesses ship with Qapla'

  • Kiko
  • Moschino
  • Arcaplanet
  • Nomination
  • Tannico
  • Pupa

From order to DHL Paket label, for all your channels

  1. Orders come in from every channel

    Qapla' imports orders from your online store and marketplaces into one list, with DHL Paket already assigned based on the shipping method.

  2. Data goes to DHL Paket

    Once you connect your DHL Paket account, Qapla' sends the shipment details and receives the label and tracking number.

  3. Tracking goes back where it is needed

    Qapla' updates the shipment on your site, marketplace or management software.

Animation: orders from Shopify, WooCommerce and Amazon arrive in Qapla' with DHL Paket already assigned; you select them, print the DHL Paket labels and each order gets its tracking number.

What you can do with DHL Paket in Qapla'

The features active with DHL Paket, and those this courier does not offer, so you know what to expect.

  • Tracking

    Every DHL Paket shipment in one of the 9 standard statuses in Qapla', the same for all couriers.

  • Print labels

    In 3 clicks or automatically, as PDF and ZPL.

  • Labels via API

    Create the DHL Paket shipment and receive the label from your management software, using the Qapla' APIs.

  • Pickup points and lockers

    The customer chooses a DHL Paket point at checkout, and the shipment is routed there from the start.

  • Return label created with the shipment

    The return label is created together with the shipping label.

  • Multi-sender

    Several dispatch addresses on the same contract.

  • Label cancellation

    Cancel an unused DHL Paket label from Qapla'.

Not available with DHL Paket

  • Multi-parcel shipments
  • Cash on delivery
  • Release of shipments on hold from Qapla'
  • Self-managed returns

Animation: a DHL Paket shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.

DHL Paket shipments on hold and delays: see them straight away in Qapla'

When a DHL Paket shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.

Fewer shipments returned to sender, fewer tickets asking “where is my order?”.

Tracking and exception management

We standardise how DHL Paket works, just as we do with the other couriers

9 statuses, one common language
DHL Paket's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
Multi-courier
DHL Paket alongside the other connected couriers, including for shipments that move from one courier to another.
Print in 3 clicks or automatically
Waybills in three steps, in bulk or via API.
Alerts at every step
Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
Help with setup
We guide you while you connect DHL Paket and stay with you afterwards.

DHL Paket with your eCommerce

Orders arrive from your platform with the shipping method the customer chose, and DHL Paket is already assigned. The tracking number goes back to the order.

All platforms

Your customer follows the DHL Paket shipment on your tracking page

Every status change on a DHL Paket shipment becomes an alert with your store's brand and takes the customer to your tracking page.

Frequently asked questions

Can I use my DHL Paket contract?

Yes. You connect your DHL Paket account: rates and terms stay those of your contract. Qapla' does not sell shipments.

Which formats can I print DHL Paket labels in?

PDF and ZPL. Print in 3 clicks, automatically for high volumes, or via API.

Can I see DHL Paket shipments on hold in Qapla'?

Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from DHL Paket.

Can I create return labels with DHL Paket?

Yes. The return label is created together with the shipping label.

Can the customer choose a DHL Paket pickup point?

Yes. DHL Paket pickup points and lockers are available: the point chosen at checkout comes with the order.

How much does it cost to try Qapla'?

Nothing: you get 14 days free, no credit card needed.

Connect your DHL Paket contract and print your first label

14 days freeno credit card neededup and running in about 10 minutes