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DHL Parcel Connect

Ship with DHL Parcel Connect from Qapla': labels and tracking in one panel

Connect your DHL Parcel Connect contract and print labels from Qapla' follow every shipment with 9 standard statuses and handle exceptions without opening the courier's portal. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.

14 days freeno credit card neededup and running in about 10 minutes

Over 1,400 eCommerce and logistics businesses ship with Qapla'

  • Kiko
  • Moschino
  • Arcaplanet
  • Nomination
  • Tannico
  • Pupa

From order to DHL Parcel Connect label, for all your channels

  1. Orders come in from every channel

    Qapla' imports orders from your online store and marketplaces into one list, with DHL Parcel Connect already assigned based on the shipping method.

  2. Data goes to DHL Parcel Connect

    Once you connect your DHL Parcel Connect account, Qapla' sends the shipment details and receives the label and tracking number.

  3. Tracking goes back where it is needed

    Qapla' updates the shipment on your site, marketplace or management software.

Animation: orders from Shopify, WooCommerce and Amazon arrive in Qapla' with DHL Parcel Connect already assigned; you select them, print the DHL Parcel Connect labels and each order gets its tracking number.

What you can do with DHL Parcel Connect in Qapla'

The features active with DHL Parcel Connect, and those this courier does not offer, so you know what to expect.

  • Tracking

    Every DHL Parcel Connect shipment in one of the 9 standard statuses in Qapla', the same for all couriers.

  • Estimated delivery date

    The date estimated by DHL Parcel Connect reaches Qapla' and the alerts to your customer.

  • Print labels

    In 3 clicks or automatically, as PDF and ZPL.

  • Labels via API

    Create the DHL Parcel Connect shipment and receive the label from your management software, using the Qapla' APIs.

  • Return label created with the shipment

    The return label is created together with the shipping label.

  • Multi-sender

    Several dispatch addresses on the same contract.

Not available with DHL Parcel Connect

  • Multi-parcel shipments
  • Cash on delivery
  • Pickup points
  • Release of shipments on hold from Qapla'
  • Self-managed returns

Animation: a DHL Parcel Connect shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.

DHL Parcel Connect shipments on hold and delays: see them straight away in Qapla'

When a DHL Parcel Connect shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.

Fewer shipments returned to sender, fewer tickets asking “where is my order?”.

Tracking and exception management

We standardise how DHL Parcel Connect works, just as we do with the other couriers

9 statuses, one common language
DHL Parcel Connect's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
Multi-courier
DHL Parcel Connect alongside the other connected couriers, including for shipments that move from one courier to another.
Print in 3 clicks or automatically
Waybills in three steps, in bulk or via API.
Alerts at every step
Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
Help with setup
We guide you while you connect DHL Parcel Connect and stay with you afterwards.

DHL Parcel Connect with your eCommerce

Orders arrive from your platform with the shipping method the customer chose, and DHL Parcel Connect is already assigned. The tracking number goes back to the order.

All platforms

Frequently asked questions

Can I use my DHL Parcel Connect contract?

Yes. You connect your DHL Parcel Connect account: rates and terms stay those of your contract. Qapla' does not sell shipments.

Which formats can I print DHL Parcel Connect labels in?

PDF and ZPL. Print in 3 clicks, automatically for high volumes, or via API.

Can I see DHL Parcel Connect shipments on hold in Qapla'?

Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from DHL Parcel Connect.

Can I create return labels with DHL Parcel Connect?

Yes. The return label is created together with the shipping label.

Does the customer see the estimated delivery date?

Yes. The date estimated by DHL Parcel Connect reaches Qapla' and can be used in alerts and on the tracking page.

How much does it cost to try Qapla'?

Nothing: you get 14 days free, no credit card needed.

Connect your DHL Parcel Connect contract and print your first label

14 days freeno credit card neededup and running in about 10 minutes