Ship with DHL Parcel Spain from Qapla': labels and tracking in one panel
Connect your DHL Parcel Spain contract and print labels from Qapla', including multi-parcel and cash on delivery shipments, follow every shipment with 9 standard statuses and handle exceptions without opening the courier's portal. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.
Over 1,400 eCommerce and logistics businesses ship with Qapla'
From order to DHL Parcel Spain label, for all your channels
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Orders come in from every channel
Qapla' imports orders from your online store and marketplaces into one list, with DHL Parcel Spain already assigned based on the shipping method. -
Data goes to DHL Parcel Spain
Once you connect your DHL Parcel Spain account, Qapla' sends the shipment details and receives the label and tracking number. -
Tracking goes back where it is needed
Qapla' updates the shipment on your site, marketplace or management software.
Animation: orders from Shopify, WooCommerce and Amazon arrive in Qapla' with DHL Parcel Spain already assigned; you select them, print the DHL Parcel Spain labels and each order gets its tracking number.
What you can do with DHL Parcel Spain in Qapla'
The features active with DHL Parcel Spain, and those this courier does not offer, so you know what to expect.
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Tracking
Every DHL Parcel Spain shipment in one of the 9 standard statuses in Qapla', the same for all couriers. -
Estimated delivery date
The date estimated by DHL Parcel Spain reaches Qapla' and the alerts to your customer. -
Print labels
In 3 clicks or automatically, as PDF and ZPL. -
Labels via API
Create the DHL Parcel Spain shipment and receive the label from your management software, using the Qapla' APIs. -
Multi-parcel shipments
Several parcels in one shipment, one label per parcel. -
Cash on delivery
The amount to collect goes to DHL Parcel Spain with the shipment. -
Insurance
The value to insure goes to DHL Parcel Spain with the shipment. -
Pickup points and lockers
The customer chooses a DHL Parcel Spain point at checkout, and the shipment is routed there from the start. -
Return label created with the shipment
The return label is created together with the shipping label. -
Returns management
The customer requests the return and the DHL Parcel Spain label is created from Qapla'. -
Multi-sender
Several dispatch addresses on the same contract. -
Label cancellation
Cancel an unused DHL Parcel Spain label from Qapla'.
Not available with DHL Parcel Spain
- Release of shipments on hold from Qapla'
Animation: a DHL Parcel Spain shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.
DHL Parcel Spain shipments on hold and delays: see them straight away in Qapla'
When a DHL Parcel Spain shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.
Fewer shipments returned to sender, fewer tickets asking “where is my order?”.
Tracking and exception managementWe standardise how DHL Parcel Spain works, just as we do with the other couriers
- 9 statuses, one common language
- DHL Parcel Spain's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
- Multi-courier
- DHL Parcel Spain alongside the other connected couriers, including for shipments that move from one courier to another.
- Print in 3 clicks or automatically
- Waybills in three steps, in bulk or via API.
- Alerts at every step
- Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
- Help with setup
- We guide you while you connect DHL Parcel Spain and stay with you afterwards.
DHL Parcel Spain with your eCommerce
Orders arrive from your platform with the shipping method the customer chose, and DHL Parcel Spain is already assigned. The tracking number goes back to the order.
All platforms
Your customer follows the DHL Parcel Spain shipment on your tracking page
Every status change on a DHL Parcel Spain shipment becomes an alert with your store's brand and takes the customer to your tracking page.
Frequently asked questions
Can I use my DHL Parcel Spain contract?
Yes. You connect your DHL Parcel Spain account: rates and terms stay those of your contract. Qapla' does not sell shipments.
Which formats can I print DHL Parcel Spain labels in?
PDF and ZPL. Print in 3 clicks, automatically for high volumes, or via API.
Can I see DHL Parcel Spain shipments on hold in Qapla'?
Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from DHL Parcel Spain.
Can I ship cash on delivery and multi-parcel shipments?
Yes. Cash on delivery and multi-parcel shipments are available with DHL Parcel Spain: the amount and the number of parcels go to the courier with the shipment.
Can I create return labels with DHL Parcel Spain?
Yes. The return label is created together with the shipping label, and the customer can request the return on their own.
Can the customer choose a DHL Parcel Spain pickup point?
Yes. DHL Parcel Spain pickup points and lockers are available: the point chosen at checkout comes with the order.
Does the customer see the estimated delivery date?
Yes. The date estimated by DHL Parcel Spain reaches Qapla' and can be used in alerts and on the tracking page.
How much does it cost to try Qapla'?
Nothing: you get 14 days free, no credit card needed.