Track Hermes Germany shipments with Qapla': statuses, alerts and tracking page in one panel
Hermes Germany shipments reach Qapla' with their tracking number: you follow them with 9 standard statuses alongside your other couriers and spot delays and shipments on hold straight away. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.
Over 1,400 eCommerce and logistics businesses ship with Qapla'
Hermes Germany shipments in Qapla', from any channel
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The tracking number reaches Qapla'
From your eCommerce or marketplace orders, from a file or via API: the Hermes Germany shipment enters Qapla' with its number. -
Qapla' follows the shipment
Qapla' reads shipment updates from the Hermes Germany system, with no credentials needed. Every event becomes one of the 9 standard statuses. -
Your customer gets the alerts
Email, SMS and WhatsApp with your brand at every status change, plus the tracking page on your site.
What you can do with Hermes Germany in Qapla'
The features active with Hermes Germany, and those this courier does not offer, so you know what to expect.
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Tracking
Every Hermes Germany shipment in one of the 9 standard statuses in Qapla', the same for all couriers.
Not available with Hermes Germany
- Label printing from Qapla'
- Cash on delivery and multi-parcel
- Release of shipments on hold from Qapla'
- Pickup points
Animation: a Hermes Germany shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.
Hermes Germany shipments on hold and delays: see them straight away in Qapla'
When a Hermes Germany shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.
Fewer shipments returned to sender, fewer tickets asking “where is my order?”.
Tracking and exception managementWe standardise how Hermes Germany works, just as we do with the other couriers
- 9 statuses, one common language
- Hermes Germany's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
- Multi-courier
- Hermes Germany alongside the other connected couriers, including for shipments that move from one courier to another.
- Delivery times measured
- Hermes Germany times and issues compared with your other couriers in Qapla' analytics.
- Alerts at every step
- Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
- Help with setup
- We guide you while you connect Hermes Germany and stay with you afterwards.
Hermes Germany with your eCommerce
Qapla' takes the Hermes Germany tracking number from your platform's orders and updates the customer at every status change.
All platforms
Your customer follows the Hermes Germany shipment on your tracking page
Every status change on a Hermes Germany shipment becomes an alert with your store's brand and takes the customer to your tracking page.
Frequently asked questions
Can I track Hermes Germany shipments with Qapla'?
Yes. Hermes Germany shipments reach Qapla' with their tracking number, and you follow them with the same 9 statuses as every other courier.
Can I print Hermes Germany labels from Qapla'?
No. With Hermes Germany, Qapla' handles tracking: you create the label with the courier's own tools, and the shipment reaches Qapla' with its tracking number.
Can I see Hermes Germany shipments on hold in Qapla'?
Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from Hermes Germany.
How much does it cost to try Qapla'?
Nothing: you get 14 days free, no credit card needed.