Ship with Mondial Relay from Qapla': labels and tracking in one panel
Connect your Mondial Relay contract and print labels from Qapla' follow every shipment with 9 standard statuses and handle exceptions without opening the courier's portal. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.
Over 1,400 eCommerce and logistics businesses ship with Qapla'
From order to Mondial Relay label, for all your channels
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Orders come in from every channel
Qapla' imports orders from your online store and marketplaces into one list, with Mondial Relay already assigned based on the shipping method. -
Data goes to Mondial Relay
Once you connect your Mondial Relay account, Qapla' sends the shipment details and receives the label and tracking number. -
Tracking goes back where it is needed
Qapla' updates the shipment on your site, marketplace or management software.
Animation: orders from Shopify, WooCommerce and Amazon arrive in Qapla' with Mondial Relay already assigned; you select them, print the Mondial Relay labels and each order gets its tracking number.
What you can do with Mondial Relay in Qapla'
The features active with Mondial Relay, and those this courier does not offer, so you know what to expect.
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Tracking
Every Mondial Relay shipment in one of the 9 standard statuses in Qapla', the same for all couriers. -
Print labels
In 3 clicks or automatically, as PDF and ZPL. -
Labels via API
Create the Mondial Relay shipment and receive the label from your management software, using the Qapla' APIs. -
Pickup points and lockers
The customer chooses a Mondial Relay point at checkout, and the shipment is routed there from the start. -
Return label created with the shipment
The return label is created together with the shipping label. -
Returns management
The customer requests the return and the Mondial Relay label is created from Qapla'. -
Multi-sender
Several dispatch addresses on the same contract.
Not available with Mondial Relay
- Multi-parcel shipments
- Cash on delivery
- Release of shipments on hold from Qapla'
Animation: a Mondial Relay shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.
Mondial Relay shipments on hold and delays: see them straight away in Qapla'
When a Mondial Relay shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.
Fewer shipments returned to sender, fewer tickets asking “where is my order?”.
Tracking and exception managementWe standardise how Mondial Relay works, just as we do with the other couriers
- 9 statuses, one common language
- Mondial Relay's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
- Multi-courier
- Mondial Relay alongside the other connected couriers, including for shipments that move from one courier to another.
- Print in 3 clicks or automatically
- Waybills in three steps, in bulk or via API.
- Alerts at every step
- Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
- Help with setup
- We guide you while you connect Mondial Relay and stay with you afterwards.
Mondial Relay with your eCommerce
Orders arrive from your platform with the shipping method the customer chose, and Mondial Relay is already assigned. The tracking number goes back to the order.
All platforms
Your customer follows the Mondial Relay shipment on your tracking page
Every status change on a Mondial Relay shipment becomes an alert with your store's brand and takes the customer to your tracking page.
Frequently asked questions
Can I use my Mondial Relay contract?
Yes. You connect your Mondial Relay account: rates and terms stay those of your contract. Qapla' does not sell shipments.
Which formats can I print Mondial Relay labels in?
PDF and ZPL. Print in 3 clicks, automatically for high volumes, or via API.
Can I see Mondial Relay shipments on hold in Qapla'?
Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from Mondial Relay.
Can I create return labels with Mondial Relay?
Yes. The return label is created together with the shipping label, and the customer can request the return on their own.
Can the customer choose a Mondial Relay pickup point?
Yes. Mondial Relay pickup points and lockers are available: the point chosen at checkout comes with the order.
How much does it cost to try Qapla'?
Nothing: you get 14 days free, no credit card needed.