Ship with San Marino Mail from Qapla': labels and tracking in one panel
Connect your San Marino Mail contract and print labels from Qapla', including multi-parcel and cash on delivery shipments, follow every shipment with 9 standard statuses and handle exceptions without opening the courier's portal. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.
Over 1,400 eCommerce and logistics businesses ship with Qapla'
From order to San Marino Mail label, for all your channels
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Orders come in from every channel
Qapla' imports orders from your online store and marketplaces into one list, with San Marino Mail already assigned based on the shipping method. -
Data goes to San Marino Mail
Once you connect your San Marino Mail account, Qapla' sends the shipment details and receives the label and tracking number. -
Tracking goes back where it is needed
Qapla' updates the shipment on your site, marketplace or management software.
Animation: orders from Shopify, WooCommerce and Amazon arrive in Qapla' with San Marino Mail already assigned; you select them, print the San Marino Mail labels and each order gets its tracking number.
What you can do with San Marino Mail in Qapla'
The features active with San Marino Mail, and those this courier does not offer, so you know what to expect.
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Tracking
Every San Marino Mail shipment in one of the 9 standard statuses in Qapla', the same for all couriers. -
Print labels
In 3 clicks or automatically, as PDF. -
Labels via API
Create the San Marino Mail shipment and receive the label from your management software, using the Qapla' APIs. -
Multi-parcel shipments
Several parcels in one shipment, one label per parcel. -
Cash on delivery
The amount to collect goes to San Marino Mail with the shipment. -
Label cancellation
Cancel an unused San Marino Mail label from Qapla'.
Not available with San Marino Mail
- Pickup points
- Release of shipments on hold from Qapla'
- Return label created with the shipment
- Self-managed returns
Animation: a San Marino Mail shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.
San Marino Mail shipments on hold and delays: see them straight away in Qapla'
When a San Marino Mail shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.
Fewer shipments returned to sender, fewer tickets asking “where is my order?”.
Tracking and exception managementWe standardise how San Marino Mail works, just as we do with the other couriers
- 9 statuses, one common language
- San Marino Mail's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
- Multi-courier
- San Marino Mail alongside the other connected couriers, including for shipments that move from one courier to another.
- Print in 3 clicks or automatically
- Waybills in three steps, in bulk or via API.
- Alerts at every step
- Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
- Help with setup
- We guide you while you connect San Marino Mail and stay with you afterwards.
San Marino Mail with your eCommerce
Orders arrive from your platform with the shipping method the customer chose, and San Marino Mail is already assigned. The tracking number goes back to the order.
All platforms
Your customer follows the San Marino Mail shipment on your tracking page
Every status change on a San Marino Mail shipment becomes an alert with your store's brand and takes the customer to your tracking page.
Frequently asked questions
Can I use my San Marino Mail contract?
Yes. You connect your San Marino Mail account: rates and terms stay those of your contract. Qapla' does not sell shipments.
Which formats can I print San Marino Mail labels in?
PDF. Print in 3 clicks, automatically for high volumes, or via API.
Can I see San Marino Mail shipments on hold in Qapla'?
Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from San Marino Mail.
Can I ship cash on delivery and multi-parcel shipments?
Yes. Cash on delivery and multi-parcel shipments are available with San Marino Mail: the amount and the number of parcels go to the courier with the shipment.
Can I create return labels with San Marino Mail?
No. With San Marino Mail, return labels created with the shipment and self-managed returns are not available. Tracking and labels remain active.
How much does it cost to try Qapla'?
Nothing: you get 14 days free, no credit card needed.