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Qapla'
Seur

Ship with Seur from Qapla': labels and tracking in one panel

Connect your Seur contract and print labels from Qapla', including multi-parcel and cash on delivery shipments, follow every shipment with 9 standard statuses and handle exceptions without opening the courier's portal. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.

14 days freeno credit card neededup and running in about 10 minutes

Over 1,400 eCommerce and logistics businesses ship with Qapla'

  • Kiko
  • Moschino
  • Arcaplanet
  • Nomination
  • Tannico
  • Pupa

From order to Seur label, for all your channels

  1. Orders come in from every channel

    Qapla' imports orders from your online store and marketplaces into one list, with Seur already assigned based on the shipping method.
  2. Data goes to Seur

    Once you connect your Seur account, Qapla' sends the shipment details and receives the label and tracking number.
  3. Tracking goes back where it is needed

    Qapla' updates the shipment on your site, marketplace or management software.

Animation: orders from Shopify, WooCommerce and Amazon arrive in Qapla' with Seur already assigned; you select them, print the Seur labels and each order gets its tracking number.

What you can do with Seur in Qapla'

The features active with Seur, and those this courier does not offer, so you know what to expect.

  • Tracking

    Every Seur shipment in one of the 9 standard statuses in Qapla', the same for all couriers.
  • Print labels

    In 3 clicks or automatically, as PDF and ZPL.
  • Labels via API

    Create the Seur shipment and receive the label from your management software, using the Qapla' APIs.
  • Multi-parcel shipments

    Several parcels in one shipment, one label per parcel.
  • Cash on delivery

    The amount to collect goes to Seur with the shipment.
  • Insurance

    The value to insure goes to Seur with the shipment.
  • Pickup points and lockers

    The customer chooses a Seur point at checkout, and the shipment is routed there from the start.
  • Returns management

    The customer requests the return and the Seur label is created from Qapla'.
  • Temperature-controlled shipments

    Seur chilled shipments, tracked like all the others.
  • Multi-sender

    Several dispatch addresses on the same contract.
  • Label cancellation

    Cancel an unused Seur label from Qapla'.

Not available with Seur

  • Release of shipments on hold from Qapla'
  • Return label created with the shipment

Animation: a Seur shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.

Seur shipments on hold and delays: see them straight away in Qapla'

When a Seur shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.

Fewer shipments returned to sender, fewer tickets asking “where is my order?”.

Tracking and exception management

We standardise how Seur works, just as we do with the other couriers

9 statuses, one common language
Seur's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
Multi-courier
Seur alongside the other connected couriers, including for shipments that move from one courier to another.
Print in 3 clicks or automatically
Waybills in three steps, in bulk or via API.
Alerts at every step
Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
Help with setup
We guide you while you connect Seur and stay with you afterwards.

Seur with your eCommerce

Orders arrive from your platform with the shipping method the customer chose, and Seur is already assigned. The tracking number goes back to the order.

All platforms

Your customer follows the Seur shipment on your tracking page

Every status change on a Seur shipment becomes an alert with your store's brand and takes the customer to your tracking page.

Frequently asked questions

Can I use my Seur contract?

Yes. You connect your Seur account: rates and terms stay those of your contract. Qapla' does not sell shipments.

Which formats can I print Seur labels in?

PDF and ZPL. Print in 3 clicks, automatically for high volumes, or via API.

Can I see Seur shipments on hold in Qapla'?

Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from Seur.

Can I ship cash on delivery and multi-parcel shipments?

Yes. Cash on delivery and multi-parcel shipments are available with Seur: the amount and the number of parcels go to the courier with the shipment.

Can I create return labels with Seur?

Yes. the customer can request the return on their own.

Can the customer choose a Seur pickup point?

Yes. Seur pickup points and lockers are available: the point chosen at checkout comes with the order.

How much does it cost to try Qapla'?

Nothing: you get 14 days free, no credit card needed.

Connect your Seur contract and print your first label

14 days freeno credit card neededup and running in about 10 minutes