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Track Sinotrans shipments with Qapla': statuses, alerts and tracking page in one panel

Sinotrans shipments reach Qapla' with their tracking number: you follow them with 9 standard statuses alongside your other couriers and spot delays and shipments on hold straight away. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.

14 days freeno credit card neededup and running in about 10 minutes

Over 1,400 eCommerce and logistics businesses ship with Qapla'

  • Kiko
  • Moschino
  • Arcaplanet
  • Nomination
  • Tannico
  • Pupa

Sinotrans shipments in Qapla', from any channel

  1. The tracking number reaches Qapla'

    From your eCommerce or marketplace orders, from a file or via API: the Sinotrans shipment enters Qapla' with its number.
  2. Qapla' follows the shipment

    Qapla' reads shipment updates from the Sinotrans system, with no credentials needed. Every event becomes one of the 9 standard statuses.
  3. Your customer gets the alerts

    Email, SMS and WhatsApp with your brand at every status change, plus the tracking page on your site.

What you can do with Sinotrans in Qapla'

The features active with Sinotrans, and those this courier does not offer, so you know what to expect.

  • Tracking

    Every Sinotrans shipment in one of the 9 standard statuses in Qapla', the same for all couriers.

Not available with Sinotrans

  • Label printing from Qapla'
  • Cash on delivery and multi-parcel
  • Release of shipments on hold from Qapla'
  • Pickup points

Animation: a Sinotrans shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.

Sinotrans shipments on hold and delays: see them straight away in Qapla'

When a Sinotrans shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.

Fewer shipments returned to sender, fewer tickets asking “where is my order?”.

Tracking and exception management

We standardise how Sinotrans works, just as we do with the other couriers

9 statuses, one common language
Sinotrans's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
Multi-courier
Sinotrans alongside the other connected couriers, including for shipments that move from one courier to another.
Delivery times measured
Sinotrans times and issues compared with your other couriers in Qapla' analytics.
Alerts at every step
Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
Help with setup
We guide you while you connect Sinotrans and stay with you afterwards.

Sinotrans with your eCommerce

Qapla' takes the Sinotrans tracking number from your platform's orders and updates the customer at every status change.

All platforms

Frequently asked questions

Can I track Sinotrans shipments with Qapla'?

Yes. Sinotrans shipments reach Qapla' with their tracking number, and you follow them with the same 9 statuses as every other courier.

Can I print Sinotrans labels from Qapla'?

No. With Sinotrans, Qapla' handles tracking: you create the label with the courier's own tools, and the shipment reaches Qapla' with its tracking number.

Can I see Sinotrans shipments on hold in Qapla'?

Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from Sinotrans.

How much does it cost to try Qapla'?

Nothing: you get 14 days free, no credit card needed.

Connect Sinotrans and follow your shipments from Qapla'

14 days freeno credit card neededup and running in about 10 minutes