Ship with Swiss Post from Qapla': labels and tracking in one panel
Connect your Swiss Post contract and print labels from Qapla', including multi-parcel shipments, follow every shipment with 9 standard statuses and handle exceptions without opening the courier's portal. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.
Over 1,400 eCommerce and logistics businesses ship with Qapla'
From order to Swiss Post label, for all your channels
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Orders come in from every channel
Qapla' imports orders from your online store and marketplaces into one list, with Swiss Post already assigned based on the shipping method. -
Data goes to Swiss Post
Once you connect your Swiss Post account, Qapla' sends the shipment details and receives the label and tracking number. -
Tracking goes back where it is needed
Qapla' updates the shipment on your site, marketplace or management software.
Animation: orders from Shopify, WooCommerce and Amazon arrive in Qapla' with Swiss Post already assigned; you select them, print the Swiss Post labels and each order gets its tracking number.
What you can do with Swiss Post in Qapla'
The features active with Swiss Post, and those this courier does not offer, so you know what to expect.
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Tracking
Every Swiss Post shipment in one of the 9 standard statuses in Qapla', the same for all couriers. -
Print labels
In 3 clicks or automatically, as PDF. -
Labels via API
Create the Swiss Post shipment and receive the label from your management software, using the Qapla' APIs. -
Multi-parcel shipments
Several parcels in one shipment, one label per parcel. -
Insurance
The value to insure goes to Swiss Post with the shipment.
Not available with Swiss Post
- Cash on delivery
- Pickup points
- Release of shipments on hold from Qapla'
- Return label created with the shipment
- Self-managed returns
Animation: a Swiss Post shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.
Swiss Post shipments on hold and delays: see them straight away in Qapla'
When a Swiss Post shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.
Fewer shipments returned to sender, fewer tickets asking “where is my order?”.
Tracking and exception managementWe standardise how Swiss Post works, just as we do with the other couriers
- 9 statuses, one common language
- Swiss Post's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
- Multi-courier
- Swiss Post alongside the other connected couriers, including for shipments that move from one courier to another.
- Print in 3 clicks or automatically
- Waybills in three steps, in bulk or via API.
- Alerts at every step
- Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
- Help with setup
- We guide you while you connect Swiss Post and stay with you afterwards.
Swiss Post with your eCommerce
Orders arrive from your platform with the shipping method the customer chose, and Swiss Post is already assigned. The tracking number goes back to the order.
All platforms
Your customer follows the Swiss Post shipment on your tracking page
Every status change on a Swiss Post shipment becomes an alert with your store's brand and takes the customer to your tracking page.
Frequently asked questions
Can I use my Swiss Post contract?
Yes. You connect your Swiss Post account: rates and terms stay those of your contract. Qapla' does not sell shipments.
Which formats can I print Swiss Post labels in?
PDF. Print in 3 clicks, automatically for high volumes, or via API.
Can I see Swiss Post shipments on hold in Qapla'?
Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from Swiss Post.
Can I ship cash on delivery and multi-parcel shipments?
Multi-parcel shipments, yes, with one label per parcel. Cash on delivery is not available with Swiss Post.
Can I create return labels with Swiss Post?
No. With Swiss Post, return labels created with the shipment and self-managed returns are not available. Tracking and labels remain active.
How much does it cost to try Qapla'?
Nothing: you get 14 days free, no credit card needed.