The Professional Couriers (TPC) shipments reach Qapla' with their tracking number: you follow them with 9 standard statuses alongside your other couriers and spot delays and shipments on hold straight away. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.
The features active with The Professional Couriers (TPC), and those this courier does not offer, so you know what to expect.
Animation: a The Professional Couriers (TPC) shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.
When a The Professional Couriers (TPC) shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.
Fewer shipments returned to sender, fewer tickets asking “where is my order?”.
Tracking and exception managementQapla' takes the The Professional Couriers (TPC) tracking number from your platform's orders and updates the customer at every status change.
All platformsEvery status change on a The Professional Couriers (TPC) shipment becomes an alert with your store's brand and takes the customer to your tracking page.
Yes. The Professional Couriers (TPC) shipments reach Qapla' with their tracking number, and you follow them with the same 9 statuses as every other courier.
No. With The Professional Couriers (TPC), Qapla' handles tracking: you create the label with the courier's own tools, and the shipment reaches Qapla' with its tracking number.
Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from The Professional Couriers (TPC).
Nothing: you get 14 days free, no credit card needed.