Ship with TNT Italia from Qapla': labels and tracking in one panel
Connect your TNT Italia contract and print labels from Qapla', including multi-parcel shipments, follow every shipment with 9 standard statuses and handle exceptions without opening the courier's portal. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.
Over 1,400 eCommerce and logistics businesses ship with Qapla'
From order to TNT Italia label, for all your channels
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Orders come in from every channel
Qapla' imports orders from your online store and marketplaces into one list, with TNT Italia already assigned based on the shipping method. -
Data goes to TNT Italia
Once you connect your TNT Italia account, Qapla' sends the shipment details and receives the label and tracking number. -
Tracking goes back where it is needed
Qapla' updates the shipment on your site, marketplace or management software.
Animation: orders from Shopify, WooCommerce and Amazon arrive in Qapla' with TNT Italia already assigned; you select them, print the TNT Italia labels and each order gets its tracking number.
What you can do with TNT Italia in Qapla'
The features active with TNT Italia, and those this courier does not offer, so you know what to expect.
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Tracking
Every TNT Italia shipment in one of the 9 standard statuses in Qapla', the same for all couriers. -
Estimated delivery date
The date estimated by TNT Italia reaches Qapla' and the alerts to your customer. -
Print labels
In 3 clicks or automatically, as PDF and ZPL. -
Labels via API
Create the TNT Italia shipment and receive the label from your management software, using the Qapla' APIs. -
Multi-parcel shipments
Several parcels in one shipment, one label per parcel. -
Insurance
The value to insure goes to TNT Italia with the shipment. -
Pickup points and lockers
The customer chooses a TNT Italia point at checkout, and the shipment is routed there from the start. -
Release shipments on hold
Send TNT Italia the release instruction from the Qapla' panel. -
Return label created with the shipment
The return label is created together with the shipping label. -
Returns management
The customer requests the return and the TNT Italia label is created from Qapla'. -
Multi-sender
Several dispatch addresses on the same contract. -
Label cancellation
Cancel an unused TNT Italia label from Qapla'.
Not available with TNT Italia
- Cash on delivery
Animation: a TNT Italia shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp, a new delivery is requested from Qapla' and the shipment goes back out for delivery.
TNT Italia shipments on hold: see them straight away and release them from Qapla'
When a TNT Italia shipment goes on hold, you find it in Qapla' among the exceptions, with the reason. The customer receives the alert with your brand, and you send TNT Italia the release instruction from the panel, with no phone calls and no courier portal.
Fewer shipments returned to sender, fewer tickets asking “where is my order?”.
Tracking and exception managementWe standardise how TNT Italia works, just as we do with the other couriers
- 9 statuses, one common language
- TNT Italia's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
- Multi-courier
- TNT Italia alongside the other connected couriers, including for shipments that move from one courier to another.
- Print in 3 clicks or automatically
- Waybills in three steps, in bulk or via API.
- Alerts at every step
- Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
- Help with setup
- We guide you while you connect TNT Italia and stay with you afterwards.
TNT Italia with your eCommerce
Orders arrive from your platform with the shipping method the customer chose, and TNT Italia is already assigned. The tracking number goes back to the order.
All platforms
Your customer follows the TNT Italia shipment on your tracking page
Every status change on a TNT Italia shipment becomes an alert with your store's brand and takes the customer to your tracking page.
Frequently asked questions
Can I use my TNT Italia contract?
Yes. You connect your TNT Italia account: rates and terms stay those of your contract. Qapla' does not sell shipments.
Which formats can I print TNT Italia labels in?
PDF and ZPL. Print in 3 clicks, automatically for high volumes, or via API.
Can I release a TNT Italia shipment on hold from Qapla'?
Yes. The shipment on hold appears among the exceptions with its reason, and you send TNT Italia the release instruction from the Qapla' panel.
Can I ship cash on delivery and multi-parcel shipments?
Multi-parcel shipments, yes, with one label per parcel. Cash on delivery is not available with TNT Italia.
Can I create return labels with TNT Italia?
Yes. The return label is created together with the shipping label, and the customer can request the return on their own.
Can the customer choose a TNT Italia pickup point?
Yes. TNT Italia pickup points and lockers are available: the point chosen at checkout comes with the order.
Does the customer see the estimated delivery date?
Yes. The date estimated by TNT Italia reaches Qapla' and can be used in alerts and on the tracking page.
How much does it cost to try Qapla'?
Nothing: you get 14 days free, no credit card needed.