Track XDP Express shipments with Qapla': statuses, alerts and tracking page in one panel
XDP Express shipments reach Qapla' with their tracking number: you follow them with 9 standard statuses alongside your other couriers and spot delays and shipments on hold straight away. Your customer receives alerts by email, SMS and WhatsApp, branded with your store.
Over 1,400 eCommerce and logistics businesses ship with Qapla'
XDP Express shipments in Qapla', from any channel
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The tracking number reaches Qapla'
From your eCommerce or marketplace orders, from a file or via API: the XDP Express shipment enters Qapla' with its number. -
Qapla' follows the shipment
Qapla' reads shipment updates from the XDP Express system, with no credentials needed. Every event becomes one of the 9 standard statuses. -
Your customer gets the alerts
Email, SMS and WhatsApp with your brand at every status change, plus the tracking page on your site.
What you can do with XDP Express in Qapla'
The features active with XDP Express, and those this courier does not offer, so you know what to expect.
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Tracking
Every XDP Express shipment in one of the 9 standard statuses in Qapla', the same for all couriers.
Not available with XDP Express
- Label printing from Qapla'
- Cash on delivery and multi-parcel
- Release of shipments on hold from Qapla'
- Pickup points
Animation: a XDP Express shipment goes on hold because the recipient is absent; the customer receives an alert on WhatsApp.
XDP Express shipments on hold and delays: see them straight away in Qapla'
When a XDP Express shipment stops or goes on hold, you find it in Qapla' among the exceptions, with the reason, and the customer gets an alert with your brand before they need to ask.
Fewer shipments returned to sender, fewer tickets asking “where is my order?”.
Tracking and exception managementWe standardise how XDP Express works, just as we do with the other couriers
- 9 statuses, one common language
- XDP Express's statuses and those of the other couriers, translated into the same 9 statuses: one way to read shipments.
- Multi-courier
- XDP Express alongside the other connected couriers, including for shipments that move from one courier to another.
- Delivery times measured
- XDP Express times and issues compared with your other couriers in Qapla' analytics.
- Alerts at every step
- Email, SMS, WhatsApp and tracking page, based on the shipment's progress.
- Help with setup
- We guide you while you connect XDP Express and stay with you afterwards.
XDP Express with your eCommerce
Qapla' takes the XDP Express tracking number from your platform's orders and updates the customer at every status change.
All platforms
Your customer follows the XDP Express shipment on your tracking page
Every status change on a XDP Express shipment becomes an alert with your store's brand and takes the customer to your tracking page.
Frequently asked questions
Can I track XDP Express shipments with Qapla'?
Yes. XDP Express shipments reach Qapla' with their tracking number, and you follow them with the same 9 statuses as every other courier.
Can I print XDP Express labels from Qapla'?
No. With XDP Express, Qapla' handles tracking: you create the label with the courier's own tools, and the shipment reaches Qapla' with its tracking number.
Can I see XDP Express shipments on hold in Qapla'?
Yes. Shipments on hold and other issues appear among the exceptions with their reason, and the customer gets an alert. The release is requested from XDP Express.
How much does it cost to try Qapla'?
Nothing: you get 14 days free, no credit card needed.