CN22 and CN23 forms for International Shipping: a guide for eCommerce

International shipping offers significant opportunities for eCommerce businesses but requires attention to customs and bureaucratic details. Among the essential documents for international shipping are the CN22 and CN23 forms, required for packages sent outside the European Union or to regions with specific customs regulations.

This article provides a detailed overview of CN22 and CN23 forms, their usage, and how to complete them properly to avoid delays, additional costs, and customs issues.

1. What are CN22 and CN23 forms?

• CN22: A customs declaration label used for packages with a value under 300 SDRs (Special Drawing Rights, approximately €380).
• CN23: A more detailed customs declaration form required for shipments exceeding 300 SDRs.

Both forms provide detailed information about the package’s contents, value, weight, and nature. They help customs authorities determine applicable duties and taxes.

2. Differences between CN22 and CN23

• CN22

• CN23

Features	CN22	CN23
	Features
Value Limit	Up to €380	Over €380
Type of Form	Adhesive label	Attached document
Required Details	Basic description, value, weight, origin	Detailed description, value, weight, sender/recipient information
Placement	Applied externally	Enclosed in a transparent pouch

In summary: Use CN22 for low-value, simple shipments. Opt for CN23 for high-value or complex shipments.

3. When to use CN22 and CN23

CN22:

• For low-value shipments.
• Small and lightweight packages.
• Products worth a maximum of €380.

CN23:

• For high-value shipments.
• Larger or more complex packages.
• Mandatory for shipments exceeding €380, or specific items (e.g., luxury goods or electronics).

Tip: Always check the customs regulations of the destination country to avoid mistakes.

4. How to complete the CN22 form

Accurate completion of the CN22 form is crucial. Include the following details:

• Sender and recipient information (name, full address, postal code).
• Detailed description of the contents (e.g., “Cotton T-shirt, red”).
• Quantity and weight of items.
• Value of goods in the local currency (e.g., EUR or USD).
• Customs tariff number (HS Code) for each product.
• Country of origin of the goods.
• Signature and date of completion.

Advice: Write clearly and use English to ensure customs authorities can easily understand the information.

5. How to complete the CN23 form

The CN23 form requires more details compared to CN22. Include the following:

• Complete sender and recipient details.
• Detailed description, quantity, weight, and value of each item.
• Customs classification (HS Code) for each product.
• Country of origin.
• Export declaration (if required).
• Gross and net shipment weight.
• Signature and date of completion.

Important: Place the CN23 form in a transparent pouch and attach it to the package’s exterior.

6. Common mistakes to avoid

• Generic descriptions: Avoid vague terms like “gift” or “samples”.
• Incorrect value: Under-declaring value can result in penalties and delays.
• Missing HS Code: This is mandatory for correct customs classification.
• Unsigned forms: Always sign and date the form.

7. Tips for Efficient International Shipping

• Use shipping management software like Qapla’ to automate CN22 and CN23 form generation.
• Always verify the customs regulations of the destination country.
• Attach all required documents to the package exterior in a transparent pouch.

8. How Qapla’ simplifies CN22 and CN23 form management

Qapla’ streamlines customs documentation through integration with major international couriers:

• Automatic generation of CN22 and CN23 forms.
• Pre-filling key details (weight, value, HS Code).
• Real-time tracking of international shipments.
• Clear, timely communication with customers.

With Qapla’, international logistics becomes simpler, faster, and error-free.

Conclusion

CN22 and CN23 forms are essential tools for smooth international shipping. Properly completing these forms not only avoids customs delays but also enhances the customer experience.

Qapla’ is your ideal partner for automating this process, allowing eCommerce businesses to focus on growth and customer satisfaction. 🚀 Learn more about how Qapla’ can help manage international shipments and boost your eCommerce business today!